This payment and refunds policy (the "Policy") establishes the terms and conditions governing:
(i) the payments to be made to LOCONAV INDIA PRIVATE LIMITED ("LocoNav"); and
(ii) refunds in the form of credits for future matches (if any) required to be made to you, with respect to the Payment (as defined below) made by you to LocoNav, for the services provided by LocoNav.
LocoNav may, from time to time, revise and amend this Policy.
2.1 All payments for LocoNav’s online platform services will be made through an electronic and
automated collection and remittance service (the "Payment Gateway") hosted on the site through
payment gateway service providers (the "Service Providers").
2.2 The Payment Gateway service is provided to you in order to facilitate your purchase of LocoNav's online services. LocoNav makes no representation of any kind, express or implied, as to the operation of the Payment Gateway. You expressly agree that your use of the Payment Gateway is entirely at your own risk.
2.3 LocoNav does not collect and store any payment and other details provided by you for transacting through the Payment Gateway.
The procedure adopted for payments to LocoNav is as follows:
3.1 You will have to make a payment of the prescribed platform fee to confirm your 'interest' for a deal provided by LocoNav. Upon the successful payment of the fee ("Payment"), a receipt containing the details of the Payment will be generated;
3.2 Once the payment is complete, LocoNav does not Guarantee to provide refund, if you later decide to cancel the platform subscription. Our effort is to try and offer you the best possible service in a timely manner and to your satisfaction. Once order is confirmed, and the payment is made LocoNav reserves it right to hold that payment.
4.1 In no event shall LocoNav be liable for any direct, indirect, incidental, special, consequential or
exemplary damages, including but not limited to, damages for loss of profits, goodwill, data or other
intangible losses arising out of or in connection with the access to, use of, or reliance on the
Payment Gateway services.
4.2 LocoNav assumes no liability whatsoever for any monetary or other damage suffered by you on account of:
a) the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway; or
b) any interruption or errors in the operation of the Payment Gateway.
c) You agree, understand and confirm that personal data including without limitation details relating to debit card/credit card transmitted over the internet is susceptible to misuse, theft and/or fraud and that LocoNav has no control over such matters. LocoNav does not represent or guarantee that the use of the Payment Gateway will not result in theft and/or unauthorized use of data over the internet.
5.1 The records of LocoNav and/or the Payment Service Provider, generated by the transactions arising
out of the use of LocoNav service, including the time the transaction is recorded, shall be conclusive
proof of the genuineness and accuracy of the transaction.
5.2 The details provided by you for use of the Payment Gateway will be correct and accurate and you shall not use a debit/credit card/ net banking which is not lawfully owned by you. You further agree and undertake to provide correct and valid debit/credit card / net banking details.
5.3 In default of the above conditions, LocoNav shall be entitled to recover the amount of the transaction from you. Further, LocoNav also reserves the right to initiate any legal action for recovery of cost / penalty or any other measures, as it may deem fit.
This Policy shall be governed by the laws of India, without giving effect to the principles of conflict of law provisions thereof. Further, the courts at Gurgaon shall have exclusive jurisdiction for all matters related to, arising out of or in connection with this Policy.