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Ashok Leyland extends warranty and free service amid COVID-19 crisis

Ashok Leyland has partnered with HPCL to provide support to truck drivers stuck at remote locations during the nationwide lockdown to prevent the spread of COVID-19. As a part of the ServiceMandi initiative, under the e-Dhan fuel card scheme, this partnership will see deployment of a joint task force that will reach out to truck drivers and fleet owners to provide help and support.

Under this scheme, HPCL has offered safe parking spots for trucks stuck at highways in their petrol bunks. So far, more than 1,300 truck drivers have been helped and assisted in this scheme.

Along with that, the company has announced that the warranty period and the extended warranty period for Medium and Heavy Commercial Vehicles (MHCVs) that is expiring within March 15 to April 15, 2020, and free services that are also due within that period, will be extended by two months.

For Light Commercial Vehicles (LCVs), the warranty has been extended till May 31, 2020 for the ones expiring between March 1 and April 30, 2020. As for the extended warranty expiring between March 15 to April 14, 2020, the extension has been granted till May 14, 2020. All models that have a service due between March 1 and April 15, 2020 can get the service done till May 31, 2020.

In a statement, R Sivanesan, President, Quality, Service and Parts, Ashok Leyland, said, “These are trying times and there is no other way to triumph this but by fighting this together. We understand that our customers are doing what it takes to ensure that we all get our essential commodities while we stay at home. They are the backbone of the nation and it is our duty to do whatever it takes to provide them with the best possible support. These are some of the immediate actions that we have taken, and we will continue to provide all assistance required.”

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