When a company decides to implement new technology, managers must do everything possible to secure the company’s success. Too frequently, organisations invest a lot of money in new IoT technologies and solutions only to discover that they aren’t as successful as they could be. Having stated that, without the proper attention, any programme or technology deployment can fail.
So, if your fleet business is planning to use new technology in the future, keep the following guidelines in mind. The 5 reasons for telematics failures are discussed below, as well as how businesses can lessen the likelihood of unsuccessful solutions.
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Absence of Proper Use Case
Committing your complete fleet to a telematics solution necessitates a significant financial and time investment. Often fleet operators fail to take advantage of the trial demo. Before switching to a telematics programme and introducing the new technology to the drivers, it is critical to establish some critical parameters. If you fail to do so no before-and-after comparisons can be determined.
Comparing fleet operations before telematics adoption to results after the shift provides an opportunity to validate the initial investment. Without this before-and-after analysis, the attempt to justify telematics installation is hazy and lacking in data. There can be no expectations, requirements, or personnel organisation prior to the shift, resulting in a telematics failure.
Incorrect Installation
Another reason for telematics failure is the improper installation of physical devices and corresponding software.
For example, if a gadget is not physically put correctly, it may not function at all. Controlling the amount of data collected (if any). Furthermore, if the software that links with the gadget is not set up properly or teams are not instructed on how to utilise it, the technology may fail. This is because all of the data gathered would be meaningless because there would be no way to analyse or use it to the company’s advantage.
Untrained Staff
It can be difficult for your team to succeed if they are unaware of the technology that should be used. Having said that, one important factor that might lead a telematics solution to underperform is a lack of education and conversation about it. So, to assure the success of your next IoT solution, ensure your team is well-informed about it. This includes not just advising them of the change, but also providing sufficient training so they can use the solution effectively. Ignoring this will simply frustrate your staff because they will be unsure how to use it.
Lack of Predetermined Goals
Another surprising reason for telematics failure is a lack of attainable goals. When there are no predetermined targets, such as reducing downtime, enhancing scheduled maintenance, optimising driving measures, or improving timecard records, it is impossible to establish whether the new efforts you are implementing are effective. Furthermore, there would be no actual benefit to employing the new technology because its success would be difficult to predict.
However, while setting goals, organisations must examine industry trends in order to correctly set expectations. For example, one company may discover that telematics solutions can save them 10% on maintenance per year, whereas another industry may discover that they can only save 5%.
Not Using Data Properly
The final reason for telematics failure is that organisations are confused about how to use the telematics data that has been collected. That is because no one is trained on how to take the next step, the gadget will not be able to make any quantifiable improvements or benefit the business in any manner.
To assure that a telematics solution is appropriately leveraged, teams must use the information gathered to make intelligent decisions moving ahead. This sometimes necessitates teams changing how they measure data, what their objectives are, or even what kind of retraining they may require.
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